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SaySimple Social Messaging Platform
Our platform overview:
The Messaging Dashboard module offers:
- Plug and play social messaging channel orchestration.
- Easy access, smart routing, and simple manageability.
- Transactional messaging and notifications.
The Messaging Intelligence module offers:
- Actionable insights to enhance productivity, optimize planning and boost workforce management (WFM).
- Advanced voice-of-the-customer recognition for hyper-personalization.
- Real-time insights and narrowcasting.
Our platform benefits:
- Reduced TCO through conversational excellence
- Improved ROI by turning customer service complaints, questions, and other interactions into commercial opportunities
- Customer satisfaction (CSAT) through conversational excellence