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New: The WhatsApp Business Solution is now available. Apply here for access.
How can companies benefit from using WhatsApp?
Using WhatsApp business offers companies and organization many advantages. The channel is personal, accessible, and easy to use. WhatsApp generally results in the highest Net Promoter Score (NPS) of all channels and it helps to reduce communication by phone and email. Additionally, WhatsApp can reduce pressure and costs as agents can easily handle multiple conversations at the same time. Fast and simple.