The Messaging Intelligence Dashboard goes beyond the simple basic statistics. It provides more than just a view on all received and sent messages and the response time – it gives a much deeper insight into the progression of your KPIs and actual performance. From the evaluation of your current channels to a prediction of the optimal utilization rate.
Messaging Intelligence dashboardReal-time insight in your messaging status
All you’ve ever wanted
With the SaySimple Messaging Intelligence Dashboard, you gain much more knowledge of your online customer services environment. Use the Messaging Intelligence Dashboard and benefit from:Dedicated users with permission setting
- Dedicated URL: https://client.saysimple.im/
- SSL certification
- Insight into real-time performance
- Drag-and-drop prioritization
- Custom time ranges comparison
- Custom channel filter and comparison
- Notifications and Alerts
We use the latest technologies to develop our products and services even further; from Machine Learning and AI to Blockchain Technology.
Better safe than sorry
Privacy by Default
Our goal is carefree customer contact, in any possible way. That is why we developed the Messaging Intelligence Dashboard, based on the highest quality standards for privacy and security. With our ‘privacy by default’ & ‘privacy by design’ method, you are guaranteed to have a messaging tool that is GDPR-proof. You only have to worry about providing the best customer services, and SaySimple can even assist you with that.
You show us yours, we’ll show you ours
Sharing Innovative Ideas
At SaySimple, the client is always our focal point, also when we develop our new tools. That is why our development team is always open for feedback and additional wishes, so we can create a tool that best matches your requirements.
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IN GOOD COMPANY
In the Netherlands, Transavia is the market leader in flights to holiday destinations. Aware of its responsibility, Transavia is constantly looking to improve the customer experiences. With the SaySimple Eazy dashboard, the airline took the next step with ground-breaking results.Read more