Customer Engagement via SMS
With the Customer Engagement Tool for SMS you can send and receive (bulk) text messages quickly and safely. Using an inbound or outbound SMS API, it is possible to link the SMS gateway to your own ERP or CRM software. This way you can easily send personalized text messages from your own system and increase customer satisfaction.
Send SMS marketing campaigns worldwide via our dashboard, our integrations or our API with SaySimple
- Enage Customers with one-off promotions
- Send personalized SMS messages in bulk
- Send automated notifications
- Initialize WhatsApp conversations via SMS
- Collect Opt-Ins for WhatsApp Business
- Respond to SMS replies from our Social Messaging Dashboard
- Use SMS as the number 1 fall back channel
- In the event of a malfunction or internet outage
- As an fall back for WhatsApp Business template messages
Send bulk SMS
With the Bulk SMS tool from SaySimple you can send a large group of people an SMS or multiple SMS messages cheaply and easily. When you have linked the SMS service to your CRM or ERP system, you can reach all your relations in one go via one personalized SMS message.
This makes sending a Bulk SMS message very suitable for SMS marketing campaigns, for example. Via the statistics overview you can check whether the Bulk SMS messages have been delivered correctly and if necessary receive a response.
Two Factor Authentication
You can additionally secure your application, login session or transaction with a 2FA (two factor authentication) via an SMS solution. After entering a username and password, a unique verification code is sent to the user’s mobile phone, via text message or a voice message.
This authentication method is very user-friendly, inexpensive and easy to implement for:
- The protection of privacy sensitive information
- Securing login sessions for an online platform
- Confirming a transaction; such as paying for an order through a webshop