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Social Messaging Automation

For Customer Engagement and Conversational Excellence.
Powering Conversational Excellence

Transforming Customer Conversations

through Social Messaging

SaySimple provides a social messaging automation platform and the services portfolio to support it. Our purpose is to make Conversational Excellence for social messaging executable, yielding direct business impact.

Download the ultimate guide to messaging for businesses

Conversational
Excellence

A seamless, intelligent, and highly conversational experience

The Social Messaging Automation Platform

Our platform provides the foundation for connection all the social messaging channels into a seamless, intelligent and highly conversational experience. The platform consists of three pillars:

  • The Messaging Dashboard module more >
  • The Messaging Intelligence module more >
  • The Conversational Excellence module
Your Benefits

Reduce TCO, improve ROI, and accelerate your CSAT

SaySimple’s social messaging automation platform offers the following unique benefits and more:

Reduce TCO
  • Providing first time fix
  • Eliminating repeat traffic and unnecessary transfers
  • Providing future social messaging scalability and technology
Improve ROI
  • Providing high volume opportunity catch
  • Providing highly personalized and tailor-made offers
  • Providing easy way out with exceptional customer cases
Accelerate CSAT
  • Truly personal interaction
  • Ensuring customer loyalty 
  • Accelerating customer service KPI
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Automotive

Muntstad car

Happy customers and inbound call reduction by providing after sales via Social Messaging.

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E-commerce

Omoda shoe

Providing a personal shopping experience via Social Messaging

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Airlines

The introduction of Social Messaging reduced inbound calls with over 20%.

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Education

HvA hoes

Social Messaging is an ideal channel to connect with students.

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  • Automotive
  • e-commerce
  • Airlines
  • Education
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The Messaging Agency