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Social Messaging Automation

For Customer Engagement and Conversational Excellence.
Powering Conversational Excellence

Transforming Customer Conversations

through Social Messaging

SaySimple provides a social messaging automation platform and the services portfolio to support it. Our purpose is to make Conversational Excellence for social messaging executable, yielding direct business impact.

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A seamless, intelligent, and highly conversational experience

The Social Messaging Automation Platform

Our platform provides the foundation for connection all the social messaging channels into a seamless, intelligent and highly conversational experience. The platform consists of three pillars:

  • The Messaging Dashboard module more >
  • The Messaging Intelligence module more >
  • The Conversational Excellence module
Your Benefits

Reduce TCO, improve ROI, and accelerate your CSAT

SaySimple’s social messaging automation platform offers the following unique benefits and more:

Reduce TCO
  • Providing first time fix
  • Eliminating repeat traffic and unnecessary transfers
  • Providing future social messaging scalability and technology
Improve ROI
  • Providing high volume opportunity catch
  • Providing highly personalized and tailor-made offers
  • Providing easy way out with exceptional customer cases
Accelerate CSAT
  • Truly personal interaction
  • Ensuring customer loyalty 
  • Accelerating customer service KPI


Muntstad car

Happy customers and inbound call reduction by providing after sales via Social Messaging.

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Omoda shoe

Providing a personal shopping experience via Social Messaging

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The introduction of Social Messaging reduced inbound calls with over 20%.

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HvA hoes

Social Messaging is an ideal channel to connect with students.

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  • Automotive
  • e-commerce
  • Airlines
  • Education
The Messaging Agency