The Messaging Intelligence Module gives you actionable insights to enhance productivity, optimize your seat planning and boost workforce management (WFM). Features such as advanced voice-of-the-customer recognition for hyper personalized Social Messaging and real-time insights and narrowcasting are currently in development to make the Messaging Intelligence Module a critical asset in your messaging strategy.
Messaging Intelligence dashboardReal-time insight in your messaging status
All you’ve ever wanted
With the SaySimple Messaging Intelligence Module, you gain much more knowledge of your online customer services environment. Use the Messaging Intelligence Dashboard and benefit from:Dedicated users with permission setting
- Dedicated URL: https://client.saysimple.im/
- SSL certification
- Insight into real-time performance
- Drag-and-drop prioritization
- Custom time ranges comparison
- Custom channel filter and comparison
- Notifications and Alerts
We use the latest technologies to develop our products and services even further; from Machine Learning and AI to Blockchain Technology.
Better safe than sorry
Privacy by Default
Our goal is carefree customer contact, in any possible way. That is why we developed the Messaging Intelligence Dashboard, based on the highest quality standards for privacy and security. With our ‘privacy by default’ & ‘privacy by design’ method, you are guaranteed to have a messaging tool that is GDPR-proof. You only have to worry about providing the best customer services, and SaySimple can even assist you with that.
You show us yours, we’ll show you ours
Sharing Innovative Ideas
At SaySimple, the client is always our focal point, also when we develop our new tools. That is why our development team is always open for feedback and additional wishes, so we can create a tool that best matches your requirements.
IMPROVE ROI FOR
Omoda, one of the bigger e-commerce players in the Netherlands, sells trendy shoes for the fashionable man and woman. Omoda believes that excellent customer experience and services key. With this principle in mind, Omoda was looking for channels to assist its customers even better.Read more
Social Messaging Automation for Airlines
In the Netherlands, Transavia is the market leader in flights to holiday destinations. Aware of its responsibility, Transavia is constantly looking to improve the customer experiences. With the Social Messaging Dashboard Module, the airline took the next step with ground-breaking results.Read more