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What is WhatsApp Business?

WhatsApp Business is the use of WhatsApp for business purposes. Think of customer services and webcare via WhatsApp, activating groups of followers, or information services via WhatsApp. This can be done via 1-on-1 chats, groups chats, and with the WhatsApp broadcast list. With over 9 million daily users in the Netherlands alone, WhatsApp already is a highly accessible channel that many people trust and know how to use.

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