New: The WhatsApp Business Solution is now available. Apply here for access.
Which companies already use WhatsApp?
Since 2014, several organizations started to use WhatsApp for businesses, but Transavia really stands out in that list. Transavia was SaySimple’s first clients of an enterprise level, and it was one of the first companies that took the bold decision to start using WhatsApp. Partly thanks to the collaboration between Transavia and SaySimple, the market for social messaging channel took flight and WhatsApp as a service channel has now become indispensable in the Netherlands.
Other striking examples of companies with a WhatsApp channel are SaySimple clients that include HelloFresh, Omoda, Parkmobile, Menzis, Corendon, Picnic, Danone, and Roompot Holiday Parks. By the way, WhatsApp is not just a great channel for large enterprises, it can just as well be used by self-employed entrepreneurs and by every type of company in between. As long as the focus lies on personal interaction with customers and users, the size of the organization is irrelevant.