About Botsonic
Botsonic is a no-code AI chatbot builder that lets you create intelligent chatbots and deploy them on websites without technical skills. It uses AI to understand customer questions and deliver relevant responses instantly.
When combined with Saysimple, Botsonic-powered chatbots handle routine inquiries on WhatsApp Business and web chat, freeing your team to focus on complex conversations. Automate FAQs, order status checks, appointment booking, and more—while keeping seamless handoffs to your shared inbox when human support is needed.
Popular use cases
E-commerce Order Support
A retail business uses Botsonic to answer common questions about shipping, returns, and product details directly on WhatsApp. Customers get instant responses 24/7, and complex issues are automatically escalated to your Saysimple team inbox for personal follow-up.
Healthcare Appointment Booking
A clinic deploys a Botsonic chatbot on WhatsApp to help patients book appointments, check hours, and get directions. The bot pre-qualifies inquiries and routes urgent health concerns directly to your medical team through Saysimple.
Lead Qualification for Real Estate
Real estate agents use Botsonic to qualify property inquiries automatically on WhatsApp, asking about budget, location, and timeline. Qualified leads flow into Saysimple for agents to follow up with personalized property recommendations.
Hospitality Guest Services
Hotels deploy a Botsonic chatbot to handle room service requests, facility questions, and checkout procedures on WhatsApp. Complex guest requests escalate to your Saysimple team for immediate resolution.
