The Saysimple Flow Builder is your intuitive no-code solution for building smart WhatsApp communication flows. Automate conversations with reply buttons that collect key intent and contact info upfront, then route customers to the right team with full context—so agents can step in later with more clarity and purpose.
The Result? Faster resolutions, happier customers, and a more efficient support experience.
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Saysimple Flow Builder helps you create seamless WhatsApp experiences—without writing a single line of code. Whether you’re managing inbound support or sending outbound updates, Flow Builder gives you the tools to automate, personalize, and route conversations with ease.
The intuitive no-code Flow Builder makes it easy to design and manage WhatsApp decision trees. With the visual interface, you can create structured conversation paths for customer service, marketing, or recruitment.
Automate and personalize WhatsApp conversations with smart, customized flows. The Flow Builder makes it easy to use dynamic responses, conditions, and customer data for relevant and efficient communication.
Automatically route conversations to the right agent or team with full data collection captured upfront. Give your team the insights they need to deliver faster, more effective support.
REACTIVE SERVICE FLOWS
With reactive service flows on WhatsApp, you respond quickly and automatically to incoming customer inquiries. The flows identify the customer's needs and provide fast, relevant answers or actions for an efficient service experience.
OUTBOUND MARKETING FLOWS
Start targeted WhatsApp marketing flows automatically via incoming webhooks, including dynamic variables from external sources. This way, you proactively send personalized and relevant WhatsApp template messages to your audience for effective campaigns and increased engagement.
+500 brands already use Saysimple to improve omni-channel customer communities at scale.
Thanks to WhatsApp Call Deflection at Severs Breeman, we saved more than 10 hours of phone time in the first month, and usage is increasing weekly.
You set yourself apart by being available outside of office hours. And that's what we stand for. We don't want to handle customers functionally, but to personally surprise them. That is possible thanks to Saysimple.
By connecting the Saysimple API to our CRM, we have fully automated our communication per project and now automatically send 14 WhatsApp template messages at the right times based on our planning, improving our efficiency.
Saysimple’s standout feature for Datamars is targeted WhatsApp campaigns. A recent promotion cleared slow-moving stock with impressive results. Reece notes: "We sent a message to 400 people and saw a 300% ROI over the weekend."
Via the IDAS integration in the Saysimple platform, we immediately know which customer belongs to which department. This way, we can direct inquiries to the right colleague, retrieve car details, and assist customers more efficiently remotely.
