The Saysimple Flow Builder is your intuitive no-code solution for creating smart WhatsApp communication flows. It makes it fast and easy to design the flows tailored to your use case. Explore functionalities such as sending button and list messages, managing tags, deploying wait/delay actions, condition branches and more.
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You can use WhatsApp automation flows to provide answers to common questions, generate leads, recommend products, route conversations, or anything else where structured communication is more natural or comfortable for your customers.
Provide answers to common question and let event-based flows do the work.
Capture key contact details to early enrich profiles and qualify leads effectively.
Automatically engage at key moments with personalized messages triggered by actions.
OUTBOUND MARKETING FLOWS
Start targeted WhatsApp marketing flows automatically via incoming webhooks, including dynamic variables from external sources. This way, you proactively send personalized and relevant WhatsApp template messages to your audience for effective campaigns and increased engagement.
REACTIVE SERVICE FLOWS
With reactive service flows on WhatsApp, you respond quickly and automatically to incoming customer inquiries. The flows identify the customer's needs and provide fast, relevant answers or actions for an efficient service experience.
+500 brands already use Saysimple to improve omni-channel customer communities at scale.
Thanks to WhatsApp Call Deflection at Severs Breeman, we saved more than 10 hours of phone time in the first month, and usage is increasing weekly.
You set yourself apart by being available outside of office hours. And that's what we stand for. We don't want to handle customers functionally, but to personally surprise them. That is possible thanks to Saysimple.
By connecting the Saysimple API to our CRM, we have fully automated our communication per project and now automatically send 14 WhatsApp template messages at the right times based on our planning, improving our efficiency.
Saysimple’s standout feature for Datamars is targeted WhatsApp campaigns. A recent promotion cleared slow-moving stock with impressive results. Reece notes: "We sent a message to 400 people and saw a 300% ROI over the weekend."
Via the IDAS integration in the Saysimple platform, we immediately know which customer belongs to which department. This way, we can direct inquiries to the right colleague, retrieve car details, and assist customers more efficiently remotely.
