About DNSFilter
DNSFilter provides cloud-based DNS security and content filtering solutions that protect networks from online threats, malware, and phishing attacks while managing internet usage across devices.
Saysimple customers benefit by ensuring that all messaging conversations—particularly WhatsApp Business chats—are protected from malicious links and unsafe content. When agents interact with customers or customers share files and URLs, DNSFilter's threat detection runs silently in the background, blocking dangerous domains and preventing data breaches. This is especially critical for healthcare, real estate, and financial services teams handling sensitive customer information.
Popular use cases
Protect Agents from Phishing in Customer Conversations
Customers occasionally share suspicious links or files in WhatsApp chats. DNSFilter automatically blocks access to known phishing and malware domains, preventing agents from accidentally compromising company networks when clicking links during support conversations.
Secure File Sharing in Healthcare and Professional Services
Healthcare providers and law firms using Saysimple to communicate with clients over WhatsApp and email need assurance that shared documents and links are safe. DNSFilter scans all URLs and blocks access to compromised or dangerous sources, maintaining compliance and client trust.
Control Internet Usage Across Remote Support Teams
With distributed agents answering customer messages from multiple locations, DNSFilter ensures consistent security policies and prevents employees from accessing unauthorized or time-wasting websites, while maintaining focus on customer conversations in Saysimple.
