About Faceup
Faceup is an anonymous reporting platform that enables employees and students to safely report misconduct, compliance issues, and workplace concerns without fear of retaliation. It provides organizations with a secure channel for internal reporting while maintaining reporter confidentiality.
Saysimple customers use this integration to centralize Faceup reports alongside customer conversations in a shared inbox. Your team can investigate reports, assign follow-up actions, and communicate internally—all within Saysimple—while keeping sensitive matters organized and responsive. Ideal for healthcare, education, and enterprise teams managing compliance and employee safety.
Popular use cases
Centralized Complaint Management for Healthcare Organizations
Healthcare providers use Faceup for staff to report patient safety concerns and compliance violations anonymously. With Saysimple integration, these reports land directly in your shared inbox, allowing your HR and compliance teams to triage, investigate, and document responses in one place—without switching between platforms.
Rapid Investigation Workflow for Mid-Market Enterprises
When an anonymous report arrives via Faceup, it automatically appears in Saysimple's shared inbox with full context. Your investigation team can assign it to the right agent, add internal notes, set reminders, and track resolution status—ensuring no report falls through the cracks.
Multi-Department Collaboration on Sensitive Issues
Schools and large organizations can route Faceup reports to specific team inboxes based on category (HR, safety, ethics). Multiple stakeholders collaborate within Saysimple to resolve concerns quickly while maintaining confidentiality and audit trails for compliance documentation.
