About Lodgify
Lodgify is an all-in-one vacation rental management platform that helps property owners and managers create bookable websites, sync inventory across multiple channels, and manage guest reservations and communications seamlessly.
By connecting Saysimple with Lodgify, hospitality businesses can automatically send booking confirmations, check-in instructions, and guest reminders directly through WhatsApp. This reduces email clutter, improves response rates, and lets your team manage all guest inquiries—from booking questions to post-stay feedback—in a single shared inbox alongside other customer conversations.
Popular use cases
Automated Booking Confirmations via WhatsApp
When a guest books a property on Lodgify, Saysimple automatically sends a confirmation message to their WhatsApp with key details: dates, property address, check-in instructions, and contact information. Guests get instant reassurance, and your team has the conversation thread ready for any follow-up questions.
Check-In Reminders and Special Instructions
Send personalized check-in reminders 24 hours before arrival via WhatsApp, including door codes, WiFi details, and house rules. This reduces no-shows, improves guest experience, and keeps all communication in one place instead of scattered emails.
Post-Stay Feedback and Upselling
After checkout, automatically send a message requesting guest feedback or reviews via WhatsApp. Your team can respond directly in the Saysimple inbox, address concerns in real-time, and identify satisfied guests for repeat bookings or referral campaigns.
Centralized Guest Support Conversations
All guest inquiries—booking questions, special requests, damage reports, payment issues—flow into your Saysimple shared inbox. Agents see booking history from Lodgify and resolve issues faster without switching between platforms, ensuring consistent, professional service.
