About Paradym
Paradym is an API-first platform that simplifies the issuance, verification, and management of verifiable credentials using standards like SD-JWT VCs and AnonCreds. It enables organizations to issue tamper-proof digital credentials and verify identity without exposing sensitive data.
Saysimple customers in healthcare, professional services, and regulated industries can now embed credential verification workflows directly into WhatsApp conversations. Agents can request, verify, and manage customer credentials—like licenses, certifications, or compliance documents—seamlessly within their shared inbox, reducing friction in onboarding, KYC processes, and service delivery while maintaining security and privacy.
Popular use cases
Healthcare Provider Credential Verification
A healthcare clinic uses Saysimple's WhatsApp channel to onboard new patients. Through the Paradym integration, agents can request and verify patient credentials (insurance cards, medical licenses for practitioners) directly in WhatsApp without asking customers to upload files or visit external portals. Verification happens instantly, accelerating appointment booking and reducing administrative overhead.
Professional Services KYC Compliance
A legal or accounting firm managing multiple client relationships uses Saysimple to handle WhatsApp inquiries. The Paradym integration allows agents to issue and verify professional credentials and compliance certifications during client onboarding conversations. Clients receive verifiable credentials they can reuse, while the firm maintains an audit trail of verified credentials in their shared inbox.
Logistics & Third-Party Vendor Verification
A logistics company coordinating with delivery partners and drivers uses WhatsApp for daily communication. With Paradym, agents can request and verify driver licenses, insurance credentials, and certifications directly in conversation threads. This streamlines vendor management and ensures compliance without switching between systems or manual document review.
