About Stormboard
Stormboard is an online sticky note whiteboard platform that transforms meetings, brainstorms, and creative projects into productive, collaborative sessions. Teams use it to organize ideas visually, vote on priorities, and turn feedback into actionable outcomes.
Saysimple customers can integrate Stormboard to seamlessly funnel customer suggestions, feature requests, and feedback collected via WhatsApp directly into brainstorming sessions. This eliminates manual note-taking, ensures no customer insight is lost, and helps teams prioritize development and service improvements based on real customer input captured in context.
Popular use cases
Capture Product Feedback from WhatsApp Conversations
When customers share feature requests or improvement suggestions via WhatsApp, agents can instantly push that feedback into a Stormboard session. The team then collaboratively reviews, discusses, and votes on which ideas to prioritize for the next product roadmap—keeping customer voice at the center of decision-making.
Organize Customer Pain Points During Support Conversations
Support teams receive recurring complaints or pain points through WhatsApp. By logging these directly to Stormboard as they arrive, teams build a living, visual map of customer issues. This enables product and support leaders to identify patterns and address systemic problems faster.
Collaborative Brainstorming on Customer-Driven Innovation
Marketing and product teams can use Stormboard to brainstorm campaign ideas and service improvements informed by real customer conversations happening in Saysimple's inbox. Link WhatsApp insights directly to creative sessions to ensure every new initiative is grounded in actual customer needs and language.
