About Appointo
Appointo is a no-code appointment booking application built for Shopify stores. It enables businesses to embed online booking systems directly into their websites, allowing customers to reserve time slots seamlessly without technical setup.
Saysimple customers use Appointo to power their booking workflow, then leverage Saysimple's WhatsApp channel to deliver instant confirmation messages, send appointment reminders, and manage last-minute cancellations or rescheduling requests. This keeps customers informed, reduces no-shows, and builds a direct communication channel for service-based businesses in healthcare, hospitality, real estate, and professional services.
Popular use cases
Appointment Confirmations Over WhatsApp
When a customer books a slot through Appointo, automatically send a WhatsApp confirmation with the date, time, and location. Include business details and a direct link to reschedule if needed. Customers receive instant confirmation without relying on email.
Automated Reminder Campaigns
Use Saysimple's automations to send appointment reminders 24 hours before a booking via WhatsApp. Include a one-click button to confirm attendance or request a reschedule. This reduces no-shows and improves team capacity planning.
Handle Cancellations in Shared Inbox
When customers message via WhatsApp to cancel or reschedule, your team sees these requests in Saysimple's shared inbox alongside the original booking data. Agents can update Appointo availability and send confirmation back through the same chat, creating a seamless experience.
