About Carbone
Carbone is a document generation platform that instantly converts JSON data into professional PDFs, Word docs, Excel sheets, and other formats using customizable templates. It's built for speed and simplicity, making it ideal for businesses that need to create documents programmatically.
Saysimple customers use Carbone to automatically generate invoices, receipts, contracts, and reports directly from customer interactions and order data, then deliver them instantly via WhatsApp. This eliminates manual document creation, reduces errors, and provides customers with immediate proof of transactions—all within their messaging conversation.
Popular use cases
Instant Invoice Generation for E-commerce
When a customer completes a purchase via WhatsApp chat, Saysimple triggers a Carbone template to generate a branded invoice from the order details. The PDF is automatically sent back to the customer in the same conversation, providing immediate confirmation and reducing follow-up emails.
Receipt Delivery for Retail & Hospitality
Healthcare clinics, salons, and retail stores can send itemized receipts directly to customers via WhatsApp after payment. Carbone generates the document in seconds from transaction data, creating a professional touchpoint that increases customer satisfaction and reduces requests for email receipts.
Contract & Agreement Delivery
Real estate agents and professional service providers can generate contracts and agreements on-demand through Saysimple, then share signed PDFs with clients via WhatsApp. This accelerates deal closure and keeps all documentation within the customer conversation thread for easy reference.
Logistics & Shipment Labels
Logistics and e-commerce businesses can generate shipping labels and delivery receipts instantly when customers inquire about their orders. Carbone pulls tracking and shipment data to create formatted documents sent immediately via WhatsApp, improving transparency and reducing support requests.
