About Docupost
DocuPost is a print and mail service that converts digital files into physical letters and postcards delivered via the U.S. Postal Service. It streamlines bulk mailing by automating the entire process from document preparation to postal delivery.
Saysimple customers can trigger physical mail directly from customer conversations, enabling hybrid communication strategies. Send personalized letters, invoices, receipts, or promotional postcards to customers who engage via WhatsApp or email—combining digital messaging efficiency with the impact of physical mail for follow-ups, account confirmations, or direct marketing campaigns.
Popular use cases
Real Estate Follow-ups
After a prospect inquires about a property via WhatsApp, automatically trigger a DocuPost letter with property details, brochures, or contracts. Agents maintain the conversation thread while DocuPost handles physical delivery, creating a memorable multi-channel touchpoint that increases engagement and conversion rates.
Healthcare Appointment Confirmations
When patients confirm appointments through Saysimple chat, automatically send appointment reminders or pre-visit paperwork via DocuPost mail. This reduces no-shows and ensures patients have physical documentation while your team tracks confirmation status directly in the shared inbox.
E-commerce Order Follow-ups
After customers message about orders via WhatsApp, send personalized thank-you cards, promotional offers, or loyalty program details through DocuPost. This strengthens customer relationships and encourages repeat purchases by adding a personal, tangible touchpoint to the digital experience.
Professional Services Invoicing
When clients request or finalize services through Saysimple, automatically generate and mail formal invoices or contracts via DocuPost. Your team manages communication in one place while ensuring clients receive official documentation, improving professionalism and payment processing.
