About Feathery
Feathery is an AI-powered data intake platform that lets you build intelligent, customizable forms with conditional logic and seamless integrations. Forms adapt based on user responses, ensuring you collect only the data you need while maintaining a smooth user experience.
Saysimple customers use Feathery to embed data collection workflows directly into WhatsApp conversations and web chat. Qualify leads, gather intake information, and route customers to the right agent—all within your messaging channels. Customer data flows automatically into Saysimple's shared inbox, so your team has context from the first message and can resolve issues faster.
Popular use cases
Lead Qualification in WhatsApp
Real estate agents can send Feathery forms via WhatsApp to qualify prospects before scheduling viewings. The form asks about budget, location preferences, and timeline—Feathery's logic routes responses automatically. Your Saysimple team receives qualified leads pre-populated in the shared inbox with all details ready for follow-up.
Healthcare Intake & Pre-Appointment Data Collection
Healthcare providers use Feathery forms on the web chat channel to collect patient intake information before appointments. Symptoms, medical history, and insurance details are captured in a guided workflow. This data syncs instantly to Saysimple, so staff can review patient context before the consultation and reduce wait times.
E-Commerce Returns & Support Routing
Retailers embed Feathery forms in WhatsApp to handle returns and support requests. Customers select their issue type, upload images, and provide order details through a guided form. Saysimple automatically routes high-priority cases (damaged goods) to specialist agents while simple returns go to standard support—all enriched with customer data.
Event Registration & Attendee Data Capture
Hospitality and event businesses use Feathery forms to collect registrations via WhatsApp marketing broadcasts. Guests provide attendance confirmation, dietary preferences, and contact updates through a single form. Data syncs to Saysimple, enabling your team to send personalized reminders and handle last-minute changes directly in the shared inbox.
