About Kadoa
Kadoa is an API-first data extraction platform that automatically captures and structures information from unstructured sources like websites, documents, and text. It uses AI to intelligently parse complex data without requiring manual configuration or coding.
Saysimple customers can leverage Kadoa to extract actionable data from incoming customer messages, web inquiries, and support tickets—automatically populating customer records, order details, and service requests directly into their CRM or database. This eliminates manual data entry, reduces errors, and enables your team to respond faster with complete customer context in your shared inbox.
Popular use cases
Auto-populate customer data from WhatsApp inquiries
When customers send product inquiries or service requests via WhatsApp, Kadoa automatically extracts key information—contact details, product preferences, budget, dates—and structures it into your CRM. Your agents see pre-filled customer profiles in Saysimple, enabling faster, more personalized responses without asking customers to repeat themselves.
Streamline order and booking processing
Customers submit complex orders or booking requests through WhatsApp or web chat containing multiple details (items, dates, preferences, special requirements). Kadoa intelligently extracts and validates this information, automatically creating order records or calendar entries. Saysimple agents confirm details from a structured summary rather than parsing unformatted text.
Enrich lead data for hospitality and real estate
In hospitality and real estate, customer messages often contain scattered information about needs, preferences, and availability. Kadoa extracts this intent data and enriches your lead records automatically. Your Saysimple team receives scored, enriched leads ready for instant follow-up with personalized offers.
