About Loops.so
Loops.so is a modern email platform purpose-built for SaaS teams to send product, marketing, and transactional emails with ease. It offers powerful segmentation, automation, and analytics to help teams deliver the right message at the right time.
Saysimple customers benefit by connecting their WhatsApp conversations to Loops.so, enabling seamless email follow-ups and multi-channel campaigns. Automatically add engaged WhatsApp contacts to email segments, trigger transactional confirmations via email when customers interact on WhatsApp, and build cohesive customer journeys across messaging and email—all without leaving your shared inbox.
Popular use cases
Follow up WhatsApp leads with targeted emails
When a prospect inquires via WhatsApp, automatically add them to a Loops.so email segment and send a personalized follow-up campaign. Track which leads convert, ensuring no opportunity is missed across channels.
Send transactional confirmations via email
When customers confirm orders or bookings through WhatsApp, trigger automated confirmation emails through Loops.so. Keep customers informed and create a professional touchpoint while maintaining the convenience of WhatsApp for initial contact.
Build win-back campaigns from inactive WhatsApp contacts
Use Saysimple analytics to identify dormant WhatsApp subscribers and export them to Loops.so for re-engagement email campaigns. Segment by industry or behavior and deliver compelling reasons to return to your business.
