About Moco
Moco is a business management platform that centralizes project management, time tracking, and invoicing for teams. It helps service-based businesses stay organized, track billable hours, and manage client work in one place.
By connecting Saysimple with Moco, your team can handle customer inquiries and project updates without switching tools. When clients message you via WhatsApp or email, your team stays informed about active projects and timelines, enabling faster, more contextual responses. Shared inbox conversations automatically link to relevant projects, so nothing falls through the cracks.
Popular use cases
Service teams respond faster to project updates
When a client messages on WhatsApp with a project question, agents see linked Moco project details directly in the Saysimple inbox—deadlines, team assignments, and recent activity. This eliminates the need to check another system and speeds up response time with accurate information.
Project managers monitor client communication
Keep your project timeline on track by monitoring client conversations about scope changes or blockers. Team members can flag important WhatsApp or email messages as linked to specific Moco projects, ensuring nothing gets missed and all stakeholders stay informed.
Billing teams close loops faster
When clients inquire about invoices or billing via WhatsApp, your team can instantly see the linked Moco invoice history and project hours. Respond confidently with accurate billing information without searching multiple systems, improving payment collection and customer satisfaction.
