About OCR Web Service
OCR Web Service provides REST and SOAP APIs that convert images and scanned documents into machine-readable text and data. It enables businesses to automate document processing workflows by extracting structured information from photos, PDFs, and scans in real-time.
Saysimple customers in retail, healthcare, real estate, and logistics can now accept customer documents—invoices, receipts, ID photos, property images, medical forms—directly through WhatsApp, automatically extract the data using OCR, and populate customer records or trigger workflows. This eliminates manual data entry, accelerates customer onboarding, and improves accuracy across your team inbox.
Popular use cases
Healthcare: Patient Document Intake
Healthcare providers can ask patients to photograph their insurance cards, medical history forms, or ID documents and send them via WhatsApp. OCR Web Service automatically extracts patient names, policy numbers, and dates—data flows directly into your patient management system via Saysimple automation rules, speeding up check-in and reducing manual form processing.
Real Estate: Property Document Processing
Agents receive photos of property inspections, lease agreements, or tenant ID documents through WhatsApp. OCR automatically reads and extracts key details—property address, tenant names, lease dates—populating your CRM and creating a digital record without agents manually typing information from images.
Logistics & Retail: Invoice & Receipt Verification
Customers or field teams send delivery receipts, invoices, or package photos via WhatsApp. OCR extracts order numbers, amounts, dates, and signatures, automatically matching them to your order system and triggering fulfillment confirmations or dispute resolutions without manual review.
