About Planly
Planly is an all-in-one social media management platform that helps businesses schedule, plan, and manage content across multiple social channels from a single dashboard. It streamlines content creation workflows and ensures consistent posting schedules.
Saysimple customers benefit by connecting their social media planning directly to their customer messaging operations. When content goes live on social channels, teams can monitor customer responses via WhatsApp, email, and web chat in Saysimple's shared inbox—enabling faster engagement with interested customers and unified conversation tracking across owned and earned channels.
Popular use cases
Monitor Social Campaign Response
A retail business schedules a product launch campaign in Planly, then tracks customer inquiries triggered by the social post directly in Saysimple's inbox. Instead of juggling separate tools, agents respond to WhatsApp messages, emails, and web chat from customers in one place, reducing response time and ensuring no leads slip through.
Coordinate Social Promotions with WhatsApp Marketing
A hospitality brand uses Planly to schedule Instagram and Facebook content about a special offer, then uses Saysimple's WhatsApp Marketing to broadcast the same promotion to opted-in guests. Teams coordinate timing across both channels and measure customer engagement through Saysimple's unified analytics.
Align Content Calendar with Customer Support Peaks
Service-based businesses schedule content in Planly while using Saysimple to track incoming customer questions and support volume. This visibility helps teams time content drops to avoid overwhelming support capacity and better manage agent workload during high-activity periods.
