About Rkvst
Rkvst (DataTrails) is an evidence management platform that creates an immutable chain of custody for supply chain data, ensuring authenticity, transparency, and regulatory compliance across product journeys.
Saysimple customers in logistics, healthcare, and retail can embed Rkvst verification data directly into WhatsApp conversations, allowing agents to instantly share verified product provenance, authenticity certificates, and compliance records with customers. This builds trust, reduces fraud inquiries, and streamlines customer support for businesses handling high-value or regulated goods.
Popular use cases
Pharmaceutical Supply Chain Verification
A healthcare distributor receives WhatsApp inquiries about medication authenticity. Agents access Rkvst's immutable records and share verified batch numbers, manufacturing dates, and handling chain-of-custody directly in the conversation, instantly proving product legitimacy and reducing counterfeit concerns.
Luxury Goods Authentication in Retail
A high-end retailer's customers message on WhatsApp with authenticity questions about purchases. Support agents pull Rkvst-verified provenance data and certificates, then share them through the conversation to confirm product origin and build customer confidence at point of sale or post-purchase.
Cold Chain Compliance for Logistics
A cold logistics provider sends WhatsApp delivery updates to customers. By integrating Rkvst records, agents can proactively share temperature logs, handling timestamps, and regulatory compliance proof in real-time, reassuring customers that perishable goods met all safety standards throughout transit.
