About 21risk
21risk is a web application designed to simplify compliance and risk management by centralizing checklists, audits, and action tracking. It helps organizations maintain standards, document processes, and manage corrective actions in one platform.
Saysimple customers in regulated industries—healthcare, hospitality, logistics, and professional services—can now connect 21risk to their shared inbox. This enables teams to notify customers and stakeholders about compliance updates, audit schedules, and corrective actions directly via WhatsApp, email, or web chat, ensuring critical messages are seen and acknowledged in real time while maintaining full conversation history and team visibility.
Popular use cases
Healthcare: Audit Notification & Patient Communication
Healthcare providers using 21risk to manage compliance audits can notify patients and staff about facility inspections, policy changes, or corrective actions directly through WhatsApp. Saysimple's shared inbox ensures all team members see responses and can address concerns promptly, reducing compliance communication gaps.
Hospitality: Safety Checklist Reminders & Guest Updates
Hotels and restaurants track daily safety and hygiene checklists in 21risk. When issues are identified or resolved, teams send automated WhatsApp messages to relevant staff or guests, confirming completion of corrective actions. The shared inbox keeps all stakeholders aligned on follow-up status.
Logistics & Warehousing: Compliance Action Follow-Up
Logistics companies managing safety audits and compliance actions can use Saysimple to send WhatsApp reminders to warehouse managers about open corrective actions or upcoming inspections tracked in 21risk, with centralized visibility into acknowledgment and completion across all locations.
