About Affinda
Affinda is an AI-powered document processing platform that automatically extracts and structures data from invoices, resumes, forms, contracts, and other document types. It eliminates manual data entry and reduces processing time by up to 90%.
Saysimple customers benefit by seamlessly capturing customer documents shared via WhatsApp, email, or web chat, automatically extracting key information, and populating it into conversations and CRM records. This accelerates onboarding, claims processing, job applications, and document-heavy workflows while keeping all context in your shared inbox.
Popular use cases
Insurance Claims Processing
Customers submit claim documents via WhatsApp. Affinda automatically extracts policy numbers, claim amounts, and incident details, which Saysimple agents instantly see in the conversation thread. Teams resolve claims faster with complete information at their fingertips, reducing back-and-forth messages.
Real Estate Document Verification
Prospective tenants or buyers send identification, pay stubs, or property documents through WhatsApp. Affinda extracts verification data in real time, allowing agents to instantly confirm eligibility and accelerate leasing or sale workflows without manual data re-entry.
HR and Recruitment Screening
Job candidates submit resumes and cover letters via email or web chat. Affinda automatically parses candidate information, skills, and experience, feeding structured data directly into Saysimple conversations so recruiters can screen and shortlist faster without leaving the inbox.
