About Borneo
Borneo is a data security and privacy platform that automatically discovers, classifies, and remediates sensitive data across business systems. It helps organizations identify regulated information like payment details, personal identifiers, and confidential records that may be at risk.
Saysimple customers using Borneo can ensure that sensitive customer information shared via WhatsApp, email, and web chat is automatically flagged and protected. This enables teams in healthcare, real estate, and professional services to maintain compliance with data protection regulations while maintaining seamless customer communication.
Popular use cases
Healthcare Patient Data Protection
A healthcare provider uses Saysimple to manage patient WhatsApp inquiries. Borneo automatically detects when medical record numbers, diagnoses, or insurance details are shared in conversations and alerts the team to apply appropriate security measures. This ensures HIPAA compliance without slowing down customer support.
Real Estate Transaction Security
Real estate agents handle sensitive client information via WhatsApp including SSNs, bank details, and property appraisals. Borneo identifies these data types in real-time, allowing agents to mask or move conversations to secure channels before sensitive details are exposed.
Financial Services Compliance
A professional services firm uses Saysimple's shared inbox for client communications. Borneo scans WhatsApp and email conversations for credit card numbers, account identifiers, and confidential contract details, automatically flagging risky data exposure and helping the team meet regulatory audit requirements.
