About Boxhero
Boxhero is a cloud-based inventory management platform that helps small and medium-sized businesses track stock in real-time, manage multiple locations, and streamline operations through barcode scanning and team collaboration features.
By connecting Boxhero to Saysimple, you can automate inventory alerts to customers via WhatsApp, notify your team of low stock instantly through shared inbox conversations, and enable agents to check product availability while chatting with customers—reducing response times and improving order accuracy.
Popular use cases
Real-time Stock Alerts to Customers
When inventory drops below critical levels, Boxhero automatically triggers a WhatsApp message to opted-in customers about restocked items or limited availability. Your agents manage these notifications from the Saysimple inbox, ensuring timely, personalized communication that drives repeat orders.
Instant Team Notifications for Low Stock
Set up automations so that when Boxhero flags low inventory, a notification appears in your Saysimple shared inbox. Your team instantly sees the alert and can coordinate restocking or communicate delays to waiting customers—all in one unified conversation view.
Agent Availability Checks During Sales
While agents chat with customers on WhatsApp, they can quickly check live inventory from Boxhero without switching apps. This enables them to confirm stock, provide accurate delivery dates, and close sales faster—reducing back-and-forth messages and improving customer satisfaction.
