About Classmarker
ClassMarker is a professional online quiz and exam platform that enables businesses to create customizable assessments with instant grading, detailed reporting, and flexible question types. It's used for training, certification, customer qualification, and knowledge testing across industries.
Saysimple customers can embed ClassMarker quizzes into WhatsApp conversations, allowing teams to assess customer knowledge, qualify leads, gather feedback, or deliver training—all within the messaging channel where customers already engage. Automated scoring and reports feed directly into your Saysimple inbox, streamlining follow-up and decision-making.
Popular use cases
Lead Qualification via WhatsApp Quiz
Healthcare providers use ClassMarker quizzes to assess patient readiness or knowledge before appointments. Send a quick WhatsApp quiz to new patients, auto-score their responses, and route them to the right specialist or resource based on results—all tracked in Saysimple.
Customer Training and Certification
Logistics or retail teams deliver product knowledge or compliance training through WhatsApp. Customers complete ClassMarker assessments on-demand, receive instant certificates, and agents see completion status in the Saysimple inbox to confirm readiness for onboarding or upsell.
Feedback and Satisfaction Surveys
Post-purchase or post-service, send quick ClassMarker surveys via WhatsApp to gauge satisfaction, collect NPS scores, and identify issues. Results auto-populate in Saysimple, enabling agents to follow up with unhappy customers immediately or escalate insights to management.
