About Engage
Engage is a customer engagement platform that delivers personalized messaging across email, push notifications, in-app messaging, and SMS. It helps businesses build lasting customer relationships through targeted, data-driven campaigns.
Saysimple customers use Engage to extend their WhatsApp conversations into coordinated multi-channel journeys. Handle support and inquiries in Saysimple's shared inbox, then trigger personalized follow-up campaigns in Engage—keeping customers engaged across their preferred channels while your team stays organized in one place.
Popular use cases
Post-Purchase Engagement for Retail
After a customer completes a purchase via WhatsApp, automatically send a personalized email and push notification through Engage thanking them and recommending complementary products. Your team manages the conversation in Saysimple while Engage nurtures the relationship, increasing repeat orders and customer lifetime value.
Appointment Reminders in Healthcare
Schedule appointment confirmations and pre-visit reminders through Engage (SMS, email, push) triggered from Saysimple conversations. Reduce no-shows and improve patient experience by meeting customers on their preferred channel, while your team maintains a complete conversation history in the shared inbox.
Loyalty Campaign Activation for Hospitality
Identify high-value guests in Saysimple's analytics, then launch targeted loyalty campaigns through Engage with exclusive offers via email and push. Use WhatsApp for personal touches in Saysimple while Engage drives repeat bookings and increases average customer spend across your entire guest base.
