About Outlook
Saysimple integrates with Outlook so your team can handle email and WhatsApp conversations side by side in a single collaborative inbox. Capture incoming Outlook messages as Saysimple tickets, continue the conversation on WhatsApp for faster resolution, and sync Outlook calendar events to drive automated reminders. The integration helps sales, service, and operations teams move faster, stay aligned, and deliver a consistent experience across channels.
Popular use cases
Email-to-WhatsApp handoff
When an Outlook email thread gets too slow, continue the conversation on WhatsApp with a single click in Saysimple. The full email history is attached, so the customer never has to repeat themselves and your team resolves the request in minutes instead of days.
Outlook calendar reminders on WhatsApp
Automatically send WhatsApp reminders for meetings scheduled in Outlook—complete with location, joining link, and a reply option to confirm or reschedule. Great for sales meetings, consultations, and service appointments where no-shows are expensive.
