About Plan-IT
Plan-IT is a scheduling system designed for automotive workshops to manage technician planning and service appointments. By integrating Plan-IT with Saysimple, you can centralize your customer communication on WhatsApp and automate important touchpoints throughout the customer journey.
With this integration, you can create appointments from a conversation, view the daily Plan-IT schedule, and trigger WhatsApp status updates automatically based on changes in work order activity. It helps workshops communicate consistently and proactively without extra manual work.
Popular use cases
Create and manage appointments from WhatsApp
Book new workshop appointments in Plan IT Werkplaats directly from a WhatsApp conversation in Saysimple.
Automate vehicle status updates
Send WhatsApp messages automatically when a work order status changes in Plan IT Werkplaats, such as when a vehicle is being inspected or ready for pickup.
Reduce no-shows with proactive reminders
Schedule WhatsApp reminders before an upcoming service appointment to ensure the customer shows up on time.
Lower phone pressure during peak hours
Keep customers informed automatically to reduce inbound calls about vehicle status, especially during busy periods like lunch breaks or end-of-day.
