About Remarkety
Remarkety is an AI-powered marketing automation platform built for eCommerce businesses. It captures customer behavior across your store and automates personalized email, SMS, and social campaigns based on browsing, purchase history, and engagement patterns.
Saysimple customers can now connect Remarkety to enrich their WhatsApp messaging with behavioral insights. Segment customers by purchase activity and engagement, then reach them with timely, personalized WhatsApp campaigns—all from Saysimple's unified inbox. This bridges marketing automation with direct customer conversations, enabling higher engagement and retention for retail and eCommerce teams.
Popular use cases
Abandoned Cart Recovery via WhatsApp
When a customer abandons their cart, Remarkety triggers a workflow that syncs the cart data to Saysimple. Your team sends a personalized WhatsApp message with the abandoned items and a direct link to complete checkout—all without leaving the shared inbox.
Post-Purchase Follow-up & Upselling
After a customer completes a purchase, Remarkety identifies upsell or cross-sell opportunities based on their purchase history. Saysimple agents then reach out via WhatsApp with relevant product recommendations, driving repeat sales while maintaining a personal touch.
VIP & Loyalty Customer Engagement
Remarkety segments high-value or loyalty program members. Saysimple agents use this data to prioritize personalized WhatsApp outreach—early access to sales, exclusive offers, or birthday discounts—strengthening customer relationships and lifetime value.
