About Servicem8
Servicem8 is a job management platform built for field service businesses. It streamlines scheduling, quoting, invoicing, and job tracking across teams with mobile apps and real-time status visibility.
By connecting Servicem8 to Saysimple, field service teams can automatically notify customers about job confirmations, quotes, and completion status through WhatsApp—the channel customers already use. This reduces missed messages, speeds up quote acceptance, and improves customer satisfaction without switching platforms.
Popular use cases
Instant Job Confirmations via WhatsApp
When a job is scheduled in Servicem8, Saysimple automatically sends a WhatsApp message to the customer with the appointment date, time, and assigned technician. Customers confirm receipt directly in the chat, and responses are logged in Saysimple's shared inbox for your team.
Quote Approval Workflows
Send job quotes from Servicem8 directly to customers through WhatsApp via Saysimple. Customers can approve or request changes in the chat thread, creating a faster sales cycle and keeping all negotiation history in one inbox for your team.
Post-Job Follow-ups and Invoicing
Once a job is marked complete in Servicem8, Saysimple sends an automated WhatsApp message thanking the customer and sharing the invoice. Customers can ask questions or request changes without email delays, improving payment collection rates.
