About WooCommerce
WooCommerce is a flexible plugin for WordPress that enables businesses to create and run online stores easily and customize them to match their brand. Integrating Saysimple with WooCommerce allows you to seamlessly trigger WhatsApp messages in response to key customer events such as orders, cart behaviour and support inquiries. This connection centralizes all communication and ensures customers stay informed.
With this integration you can automatically send WhatsApp messages when an order is placed or updated. You can synchronize customer details between WooCommerce and Saysimple to maintain an up to date contact list. All chat history is stored in your messaging platform for easy follow up and analysis.
Popular use cases
Instant order confirmation and status updates
Automatically notify customers via WhatsApp once they place an order and when it is shipped or delivered.
Recover abandoned carts
Send a gentle WhatsApp reminder to customers who did not complete checkout and encourage finalizing the purchase.
Post purchase support
Enable support teams to engage via WhatsApp with customers who have order questions or return requests for faster resolution.
Promotions and upsell messages
Deliver personalized WhatsApp messages featuring relevant offers or product suggestions based on previous purchases or browsing history.
