About Dart
Dart is an AI-powered project management platform designed to streamline team collaboration, task tracking, and project delivery. It combines intelligent automation with intuitive workflows to help teams stay organized and meet deadlines.
Saysimple customers benefit by connecting customer inquiries and support requests directly to Dart projects. Track which conversations relate to active projects, assign follow-ups to team members with full context, and ensure no customer need falls through the cracks. This bridges your messaging inbox with your project timeline, enabling support teams to prioritize customer issues based on project urgency.
Popular use cases
Support Tickets Linked to Project Milestones
When a customer sends a WhatsApp message about a product issue or service request, create a Dart task automatically. Your support team sees the project context immediately, and project managers track how many customer issues impact each milestone. This ensures customer-facing problems get prioritized alongside internal project work.
Handoff Between Sales and Delivery Teams
Once a deal closes via WhatsApp, automatically create a Dart project task with the customer's contact details and requirements. Your delivery or implementation team starts with full conversation history and customer expectations already loaded. Eliminates back-and-forth emails and ensures smooth project kickoff without information loss.
Customer Status Updates via WhatsApp
Keep customers informed by sending project progress updates via WhatsApp directly from Dart milestones. When a Dart task is marked complete, trigger an automated message to the customer's WhatsApp inbox confirming progress. Improves customer experience and reduces support inquiries about project status.
