About Dpd2
DPD is a digital product delivery platform that enables businesses to sell and distribute ebooks, software, music, courses, and other digital goods. It handles product delivery, licensing, and customer access management automatically.
Saysimple customers using Dpd2 can notify buyers instantly via WhatsApp when their digital purchase is ready, send delivery links directly through chat, and handle post-purchase support conversations in one shared inbox. This creates a seamless customer experience from purchase to delivery while keeping your team organized.
Popular use cases
Instant Purchase Confirmations & Delivery Links
When a customer purchases an ebook or software license through Dpd2, automatically send a WhatsApp message with their download link and license key. Keep the conversation open so customers can ask questions about activation or usage directly in chat.
Post-Purchase Support & Troubleshooting
Route customer inquiries about digital product access, installation issues, or refunds into Saysimple's shared inbox. Your support team handles all follow-up conversations via WhatsApp while maintaining context of the original purchase.
Digital Product Marketing & Upsells
Use Saysimple's WhatsApp broadcast campaigns to notify existing customers about new digital products, updates, or complementary offers. Segment your audience by purchase history and engage them with personalized product recommendations.
