About Agility CMS
Agility CMS is a headless content management system that empowers developers to build and manage digital experiences across multiple platforms without being locked into a single frontend. It provides flexible content modeling, API-first architecture, and multi-channel publishing capabilities.
Saysimple customers use Agility CMS to power their web properties and connect customer inquiries directly into their shared inbox. When visitors engage through website chat or forms managed by Agility, conversations flow into Saysimple alongside WhatsApp and email—giving your team one unified view of all customer interactions regardless of where the inquiry originated.
Popular use cases
Website Visitors Convert to WhatsApp Conversations
A retail or real estate business manages their website content in Agility CMS. When visitors use the web chat widget, Saysimple captures those conversations and can automatically send follow-up messages via WhatsApp to opted-in contacts, extending engagement beyond the initial web session and building a direct messaging relationship.
Content Teams Coordinate with Support Teams
Your content team updates product information, pricing, or service details in Agility CMS. When customers ask questions about that content through web chat, Saysimple routes the conversation to your support team with full context. Agents can reference the live website content and respond faster with accurate, up-to-date information.
Lead Capture Forms Feed Your Inbox
Agility CMS-powered landing pages include contact forms that feed directly into Saysimple. Captured leads appear in your shared inbox immediately, enabling your team to respond via WhatsApp, email, or web chat within minutes—increasing conversion rates and reducing lead response time.
