About Harvest
Harvest is a time-tracking and invoicing platform that helps teams and freelancers log billable hours, organize projects, and streamline client payments. It's built to reduce administrative overhead and ensure accurate billing.
Saysimple customers can now connect WhatsApp, email, and web chat conversations directly to Harvest projects. This lets you track time spent on client support inquiries, reference conversations when invoicing, and maintain a complete audit trail of billable work—all without switching between platforms.
Popular use cases
Link Support Conversations to Billable Projects
Service-based businesses can tag WhatsApp and email conversations with Harvest project codes. When agents handle a client inquiry, the conversation is automatically associated with the right project, making it simple to log billable hours and include message context in invoices.
Invoice Clients with Conversation History
Attach message threads and web chat logs to Harvest invoices as proof of work. Clients see exactly which support interactions or consultations they're being billed for, reducing payment disputes and improving transparency.
Track Team Efficiency Across Channels
Combine Saysimple analytics with Harvest time data to measure how much time your team spends on support per channel and project. Use this insight to set accurate project rates, improve forecasting, and identify bottlenecks in your service delivery.
