About Piggy
Piggy is a loyalty and cashback program platform that helps online retailers reward customers with points, discounts, and exclusive benefits. It encourages repeat purchases by making loyalty rewards seamless and engaging.
Saysimple customers can now deliver Piggy loyalty promotions, cashback notifications, and reward status updates directly through WhatsApp. Agents can share personalized offers with customers in the shared inbox, while automated campaigns broadcast loyalty incentives to opted-in contacts. This drives higher engagement and repeat orders by meeting customers on their preferred messaging channel.
Popular use cases
Notify Customers of Earned Cashback via WhatsApp
When a customer completes a purchase through your e-commerce platform, automatically send a WhatsApp message through Saysimple confirming their earned cashback or loyalty points. Include the balance and next reward milestone to encourage immediate repeat purchases.
Broadcast Exclusive Loyalty Offers to Opted-In Segments
Use Saysimple's WhatsApp Marketing to send time-limited cashback promotions to your most loyal customers. Segment audiences by purchase history or loyalty tier, and deliver personalized discount codes directly in WhatsApp, reducing friction between notification and conversion.
Proactive Customer Support with Reward Status
When customers contact support via WhatsApp, agents can instantly view and share their loyalty balance, redeem options, and exclusive perks. This adds value to every support interaction and creates opportunities to upsell based on their reward status.
