About Webex
Webex is a Cisco-powered video conferencing and collaboration platform that enables businesses to host online meetings, webinars, screen sharing sessions, and team messaging—all from a single unified workspace.
By integrating Webex with Saysimple, your team can seamlessly schedule and launch video calls with customers directly from WhatsApp, email, or web chat conversations. Agents can share meeting links, initiate consultations, and collaborate without switching between platforms, improving response times and customer experience across healthcare consultations, real estate property viewings, professional service consultations, and support interactions.
Popular use cases
Schedule Virtual Consultations via WhatsApp
Healthcare providers and therapists use Saysimple to receive patient inquiries on WhatsApp. When a consultation is needed, agents can instantly generate a Webex meeting link and send it through the same conversation thread. Patients receive the link, join seamlessly, and the entire interaction—booking to call—stays in one place.
Real Estate Virtual Property Tours
Real estate agents manage buyer inquiries through Saysimple's shared inbox. When a prospect is interested, the agent can launch a Webex meeting directly from the chat, enabling screen sharing for property walkthroughs, floor plans, and neighborhood details. The conversation history provides context for follow-up offers and contract discussions.
Professional Services Client Onboarding
Accountants, lawyers, and consultants use Saysimple to communicate with clients. Upon project kickoff, agents can schedule Webex calls within the messaging thread, share screens for document review, and maintain all client communication in the shared inbox for compliance and record-keeping.
