About Sendbird AI Chatbot
Sendbird AI Chatbot is an intelligent conversational agent that understands customer intent and delivers instant, contextual responses across messaging channels. It handles routine inquiries, qualifies leads, and escalates complex issues to human agents seamlessly.
Saysimple customers can deploy AI-powered chatbots directly into their WhatsApp Business, email, and web chat channels. This reduces response times, handles high conversation volumes during peak hours, and frees your team to focus on high-value customer interactions—all while maintaining brand consistency across channels.
Populaire toepassingen
Instant WhatsApp Customer Support
Deploy Sendbird's AI chatbot to answer FAQs, check order status, and resolve common issues on WhatsApp instantly. When customers need human help, conversations seamlessly hand off to your Saysimple inbox for agent follow-up, ensuring no message is lost.
After-Hours Availability
Keep your business responsive 24/7 by running AI chatbots on WhatsApp when your team is offline. The bot collects customer details and context, so when agents return, they have full conversation history and can resolve issues faster in the shared inbox.
Lead Qualification on WhatsApp
Use the AI chatbot to qualify leads by asking targeted questions, collecting contact details, and pre-screening inquiries before they reach your sales team. This ensures agents in Saysimple inbox focus on high-intent prospects.
Multilingual Customer Engagement
Serve international customers across WhatsApp, email, and web chat with AI-driven responses that understand multiple languages. The chatbot handles initial conversations while your team manages complex multilingual interactions in one unified inbox.
