About Unisender
UniSender is an email and SMS marketing platform that enables businesses to create, send, and track marketing campaigns to their contact lists. It offers segmentation, automation, and detailed analytics to optimize campaign performance.
By connecting Saysimple with Unisender, teams gain a unified customer communication strategy. Manage WhatsApp conversations in Saysimple's shared inbox while triggering coordinated email and SMS campaigns from Unisender. Sync contact data between platforms to ensure consistent messaging, reduce manual data entry, and reach customers across their preferred channels without switching tools.
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Multi-channel customer onboarding
When a new customer inquires via WhatsApp, your Saysimple agent confirms their details in the shared inbox. Automatically send a welcome email and SMS from Unisender while the conversation continues in WhatsApp, creating a seamless first-touch experience across all channels.
Post-purchase follow-up campaigns
After a customer completes a purchase and receives WhatsApp confirmation from Saysimple, trigger a Unisender email sequence with invoices, care tips, or cross-sell offers. Keep conversations contextual by referencing the original WhatsApp discussion in your email copy.
Re-engagement and win-back campaigns
Identify inactive customers in Unisender, then use Saysimple to send personalized re-engagement messages via WhatsApp. Combine direct messaging with complementary email offers to drive customers back to your business across multiple touchpoints.
