About Magento
Magento, also known as Adobe Commerce, is a robust e‑commerce platform widely used for building, managing and scaling online stores. Integrating Saysimple with Magento enables you to automate WhatsApp messages in response to order events, cart behavior and customer interactions. This integration keeps customers informed in real time and consolidates communication alongside your store operations.
With this connection you can trigger WhatsApp messages via Saysimple when orders are placed, processed or shipped. You can sync customer data between Magento and Saysimple and maintain a unified message history to improve engagement and reduce manual handling.
Popular use cases
Order status messages
Send WhatsApp confirmations when orders are placed and automated updates when orders are shipped or canceled.
Recover abandoned carts
Trigger WhatsApp reminders for customers who leave items in their carts to encourage them to complete the purchase.
Provide support post‑purchase
Enable customer service teams to respond via WhatsApp to order inquiries, ensuring timely follow‑up and personal assistance.
Enable customer sharing and chat
Allow customers to contact your store via WhatsApp directly from product or order pages and share item links with others for better reach.
