About Etermin
eTermin is an online appointment scheduling platform that streamlines booking management for businesses across industries. It enables seamless integration with business applications through its robust REST API, helping teams automate scheduling workflows and reduce manual coordination.
Saysimple customers can now sync Etermin appointments directly into their WhatsApp conversations, allowing agents to confirm bookings, send reminders, and manage schedule changes without switching platforms. For healthcare providers, salons, consultancies, and service businesses, this means faster booking confirmations, fewer no-shows, and improved customer experience—all within your team's shared messaging inbox.
Populaire toepassingen
Instant Appointment Confirmation via WhatsApp
A healthcare clinic receives a booking inquiry on WhatsApp. The agent uses Saysimple to check real-time availability in Etermin and confirms the appointment directly in the chat. The patient receives an instant confirmation with date, time, and location—eliminating email back-and-forth and reducing booking errors.
Automated Reminder Campaigns
A beauty salon integrates Etermin with Saysimple to automatically send WhatsApp appointment reminders 24 hours before scheduled services. Customers confirm or reschedule via WhatsApp, and the Etermin calendar updates in real-time, reducing no-shows and last-minute cancellations significantly.
Rescheduling and Cancellation Handling
When a customer requests to reschedule in WhatsApp, the agent can pull available slots from Etermin, offer options, and update the booking instantly—all within the conversation thread. This keeps appointment changes transparent and organized, with a complete audit trail in Saysimple's conversation history.
