About Sympla
Sympla is a comprehensive event management platform that handles ticket sales, registrations, and digital content broadcasting for both in-person and online events. It streamlines the entire event lifecycle from promotion through execution.
Saysimple customers can use this integration to automatically send WhatsApp notifications to event attendees—including ticket confirmations, check-in reminders, schedule updates, and post-event follow-ups. This reduces no-shows, improves attendee engagement, and keeps your team connected with customers through their preferred messaging channel, all within Saysimple's shared inbox.
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Event Confirmations and Reminders
When customers purchase tickets through Sympla, Saysimple automatically sends a WhatsApp confirmation with ticket details, event date, time, and location. A day before the event, send an automated reminder to reduce no-shows and ensure higher attendance rates.
Real-Time Event Updates
If an event date changes, venue shifts, or there's a schedule update, notify all registered attendees instantly via WhatsApp through Saysimple. Customers see updates in real-time and can respond with questions directly in the shared inbox, where your team manages all conversations.
Post-Event Engagement and Feedback
After an event concludes, use Saysimple to send thank-you messages and feedback requests via WhatsApp. Collect attendee responses, upsell future events, and maintain relationships—all tracked in your shared inbox for seamless follow-up and analytics.
