Social Messaging Automation

Leveraging the power of Social Messaging

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SaySimple

Powering Conversational Excellence

SaySimple is a Social Messaging Platform Pioneer. We turn customer service cost centers into commercial profit centers, by leveraging the strength of Social Messaging as today’s preferred conversation channel. We turn Social Messaging channels that are used among friends into customer and business conversation channels – providing Conversational Excellence with unrivaled ease.

Solution Portfolio

The Messaging Dashboard Module

Social Messaging Channel Orchestration

The Messaging Dashboard Module is a plug and play dashboard for seamless Social Messaging orchestration. The module let you obtain easy access to all the major messaging channels such as WhatsApp and Facebook Messenger. Benefits include maximum efficiency through smart routing and virtual assistants (bots). Finally, the module supports transactional messaging features such as notifications and payment links.

Messaging Dashboard Module
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REDUCE TCO IN
THE AUTOMOTIVE

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Muntstad is the official brand dealer and service partner of VW, Audi, ŠKODA, and SEAT. As one of the larger car dealerships in the Netherlands, Muntstad makes clever use of social messaging via SaySimple.

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IMPROVE ROI FOR
E-COMMERCE

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Omoda, one of the bigger e-commerce players in the Netherlands, sells trendy shoes for the fashionable man and woman. Omoda believes that excellent customer experience and services key. With this principle in mind, Omoda was looking for channels to assist its customers even better.

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Social Messaging Automation for Airlines

In the Netherlands, Transavia is the market leader in flights to holiday destinations. Aware of its responsibility, Transavia is constantly looking to improve the customer experiences. With the Social Messaging Dashboard Module, the airline took the next step with ground-breaking results.

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CONVERSATIONAL EXCELLENCE
FOR EDUCATION

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The University of Amsterdam, is always looking for channels that meet the wishes and requirements of its students. This is why the university chose WhatsApp as the perfect addition.

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  • Automotive
  • e-commerce
  • Airlines
  • Education
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Training, Consultancy, and Knowledge-sharing services

From Concept to Conversational Excellence

To make Social Messaging and Conversational Excellence actionable, we provide an integrated portfolio of training, consultancy and knowledge-sharing services, so that you can get started and keep going.

Training & Events

The Messaging Intelligence Module

Actionable insights
to enhance productivity

The Messaging Intelligence Module gives you actionable insights to enhance productivity, optimize your seat planning and boost workforce management (WFM). Features such as advanced voice-of-the-customer recognition for hyper personalized Social Messaging and real-time insights and narrowcasting are currently in development to make the Messaging Intelligence Module a critical asset in your messaging strategy.

Messaging Intelligence Module
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The Messaging Agency