Quickly create and send cargo shortage notifications via WhatsApp

Reporting broken or missing cargo require a lot of paperwork. WhatsApp lets drivers quickly report damages, allowing them to get back on the road faster, meet their schedules and ensure that the shortage liability is taken care of by the right party.

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Solutions for logistics service providers

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Quickly report damages

Report damages via WhatsApp using photos and text messages and avoid additional paperwork.

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Shorter Truck Turnaround Time

Reduce waiting times during cargo loading and unloading with WhatsApp QR codes that contain all the sign-in and sign-out information.

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Driver communication

Have drivers communicate quickly via WhatsApp in case of emergencies or other situations that jeopardize schedules.


Quickly communicate damages

Speed is key within logistics. Reporting damages should therefore be as simple and efficient as possible. Therefore, use WhatsApp. Drivers take a picture of the damage, write a short explanation and send all the information immediately. This way they can get back on the road as quickly as possible.

Transport cargo shortages
contact between driver and planning


Contact between driver and planning

Does a backorder come in, a driver is delayed, or a truck breaks down? WhatsApp lets you quickly connect with the driver team to catch contingencies and deliver goods on time.


Safeguard conversations and files

Prevent unjustified claims and process mancom reports in real-time in the Warehouse & Transportation Management System (WMS, TMS or TOS). This is how you safeguard your legal position.

Safeguard conversations and files
Shorten truck turnaround time


Shorten Truck Turnaround Time

Report freight and be automatically assigned the correct delivery location(s) via WhatsApp. Scan the QR code on the waybill and receive the latest updates around freight delivery and scheduling and avoid waiting times making loading and unloading as efficient as possible.