B2B Wholesale

Scattered orders cost you customers.

The B2B Commerce Customer Engagement Platform built for wholesale and distribution. Every order, every WhatsApp message, every customer conversation in one place. You in control, AI behind it.Faster order intake. Fewer repeat calls. Never lose a customer relationship when a rep leaves.

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Three things holding your wholesale sales back

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Orders on personal whatsApp

When the rep leaves, so does the relationship

Field reps take orders on their own phones. No shared history, no handover, no company record if they leave.

Order desk overload

Same five questions, every day

Stock checks, pricing, delivery times: repeat questions eat up hours your order desk could spend on real service.

Offers nobody sees

Most of your list never opens the newsletter

New stock, seasonal pricing, reorder reminders sent by email get opened by almost nobody, while customers check WhatsApp all day.

Four roles. One shared cost.

SALES

Never lose the relationship.

Every order and conversation stays with the company, not a personal phone, even after a rep leaves.

SERVICE

Answer once, not every day.

AI handles stock checks, pricing and delivery questions automatically, freeing your team for real service.

IT Departement

Full data control. EU stored.

Connect your ERP and CRM without touching your existing setup.

OPERATIONS

See the whole business, in one place.

Every customer conversation and every order, fully documented, audit-ready, and owned by the company, not the rep.

Feature

One platform for every order. Every service request. Every channel.

Saysimple neo connects WhatsApp, Instagram DM, Facebook Messenger and Webchat into one shared inbox, connected to your ERP and CRM, with AI that handles the routine work so your team can focus on the conversations that need a human.

Orders come in on WhatsApp. They land in one inbox, get assigned to the right person, and sync straight to your ERP. No screenshots, no re-typing, no lost detail.

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Let AI handle what your ERP already knows.

Automate stock checks, delivery ETAs, pricing questions and FAQs with AI that connects to your actual business data, not generic scripts.

Flow diagram showing AI assisting in handling a WhatsApp customer complaint about 3 missing pallets from order #4821. The AI recognizes the complaint, urgency, and category, suggests a response, and automatically fills fields: complaint type, order number, high priority, and logistics category. The AI summary notes the complaint as high priority from a long-term customer to be handled with care before handing over to a colleague.

The right channel for the right moment.

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Order intake, stock questions, delivery updates. Highest open rates, fastest replies, the channel your customers already check all day.

Instagram DM &
Facebook Messenger

New product drops, seasonal offers, and the more casual side of the customer relationship.

Webchat

For website visitors who want an answer before they pick up the phone.

Built for B2B. Not adapted from consumer chat.

Saysimple is an official WhatsApp Business Solution Provider. Your data is hosted in Europe, your infrastructure is ISO certified, and every conversation is GDPR-compliant and audit-ready by default.

8 years

WhatsApp specialist

ISO

Certified data-infrastructure

EU data

Fully hosted in the EU

500+

Customers

Proven at scale.

300% ROI

achieved by Datamars UK in sales over one weekend, using a single targeted WhatsApp campaign.

40%+

of inbound calls and messages are repeat questions AI can already answer, automatically.

90%+

WhatsApp open rate, vs. ~18% for email. Messages get read within minutes, not days.

100+

branches connected onto one platform, replacing personal WhatsApp accounts with a single shared inbox and zero shadow IT.

Frequently Asked Questions

Is WhatsApp GDPR-compliant for B2B wholesale?

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Yes. Saysimple uses the official WhatsApp Business API as a verified Solution Provider, not a personal WhatsApp account. No address-book syncing, EU-hosted data, and audit-ready documentation by default. Every customer conversation stays with the company, not with whoever happens to be holding the phone.

Can customers order directly through WhatsApp?

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Yes. Orders come in through your verified WhatsApp Business number, land in the shared inbox, and get routed to the right person. AI Variables can capture structured order data and sync it to your ERP or CRM automatically.

How much does Saysimple cost for a wholesale business?

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Plans start at €119 per month for the Grow tier, with Scale and Pro tiers available as your team and integration needs grow. Every tier includes the shared inbox, AI automation and standard integrations.

Can Saysimple remind customers to reorder automatically?

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Yes. Segment customers by product group or order rhythm and trigger targeted WhatsApp campaigns when a reorder is likely due. With open rates above 90%, these campaigns reach customers that email newsletters miss.

How fast can a wholesale business get started?

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Most customers go live within two weeks: WhatsApp Business number setup, shared inbox and roles configured, and your ERP or CRM connected through Saysimple's out-of-the-box connectors or API.

Typical examples

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Answer